TERMS AND CONDITIONS
INTRODUCTION
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law and our refund policy is subject to that Law/Act.
The customer must also comply with ScissorHire’s Terms and Conditions.
CANCELLATION OF HIRE
As a customer (“Hirer“) you may only cancel your hire reservation online or over the phone at any time prior to the hire commencing.
Where delivery has been requested and cancellation is inside 2 hours of the start date/time a ‘futile delivery’ charge will apply if the driver has loaded the equipment or left the suppliers address.
The amount charged for ‘futile delivery’ will not exceed the quoted amount for delivery. ScissorHire also reserves the right to on-charge any other legitimate costs incurred.
FAULTY EQUIPMENT
It is ScissorHires equipment vendors (“Owner“) responsibility to provide equipment free from fault and in good working order. If any item is received in a faulty condition or not in good working order, ScissorHire will refund any payments made.
When an item has been delivered, repair or replacement of the item onsite will be entirely at the Owners cost where the Equipment is hired by the customer to be located within 50 kilometres from the Owners address.
Where Equipment is hired by the customer to be located more than 50 kilometres from the Owner, repair or replacement of the Item onsite will be at the cost of the Hirer.
(Please note: for remote hire the customer is generally responsible, at its cost, for daily maintenance and care of equipment in its possession. The customer will generally pay all charges relating to delivery, servicing and repair of equipment and for any other attendance by ScissorHire or it’s vendor. Charges may include parts, consumables, travel to and from, labour costs, call out fees and direct travel costs.)
HIRE OF EQUIPMENT
- The hiring of the Equipment will commence from the commencement date specified on the order.
- The Hirer is entitled to use the Equipment for the hire period as outlined in the order (“Hire Period”) and for any agreed extension of the period.
- The Hirer agrees to return the Equipment to the Owner on or before the end of the Hire Period as outlined in the order.
- The Owner will not refund any hire fee monies if the Hirer elects to return the Equipment prior to the end of the Hire Period, regardless of reason.
PAYMENT FOR RENTAL
- The Hirer agrees to pay ScissorHire the hire fee specified in the order (“Hire Fee”) for the Equipment for the Hire Period, which includes any applicable GST.
- The Hire Fee must be paid to ScissorHire prior to or on the commencement date of the Hire Period.
USE, OPERATION AND MAINTAINENCE
- The Hirer agrees that the use of the Equipment carries with it dangers and risks of injury and the Hirer agrees to accept all dangers and risks.
- The Equipment must not be used by anyone other than the Hirer. The Hirer will use the Equipment in a good and careful manner and will comply with al lthe manufacturer’s requirements and recommendations, respecting the Equipment and with any applicable law, whether local, state or federal respecting the use of the Equipment, including, but not limited to, environmental and copyright law.
- The Hirer will use the Equipment for the purpose for which it was designed and not for any other purpose.
- The Hirer agrees to comply with all occupational health and safety laws relating to the use of the Equipment and related operations.
- The Hirer must ensure the Equipment is returned to the Owner thoroughly cleaned. In the event that the Equipment is not thoroughly clean when returned to the Owner, the Hirer will pay the Owner reasonable costs for cleaning the Equipment.
- Unless the Hirer obtains the prior written consent of the Owner, the Hirer must not alter, modify or attach anything to the Equipment unless the alteration, modification or attachment is easily removable without damaging the functional capabilities or economic value of the Equipment.
HIRER’S WARRANTIES
The Hirer warrants that:
- the Equipment will be used in accordance with the conditions outlined in our terms and conditions;
- the particulars in the order are correct in every respect and are not misleading in any way including, without limitation, by omission;
- the Hirer holds a valid current driver’s licence, operating licence or permit valid for the type of Equipment hired;
- the Equipment will not be used for any illegal purpose;
- the Hirer’s vehicle is suitable for towing or transporting the Equipment;
- the Hirer will not, without prior written consent of the Owner, modify, or permit any modification of, the Equipment in any way;
- the Hirer agrees that the Equipment complies with it’s description, is in merchantable condition and is fit for the Hirer’s purpose; and
- the Hirer will not encumber the Equipment or allow the Equipment to be encumbered or pledge the Equipment as security in any manner.
TAXES
- The Hirer will report and pay all taxes, fees and charges associated with the Equipment, with the use of the Equipment, and with revenues and profits arising out of the use of the Equipment, including, but not limited to, sales taxes, property taxes, and licence and registration fees.
- The Hirer will pay any and all penalties and interest for failure to pay any tax, fee or charge on or before the date on which payment is due. The Hirer will pay any and all penalties and interest for failure to report required information to any taxing authority with jurisdiction over the Hirer or the Equipment. If the Hirer fails to perform the obligations in this clause, the Owner may, but is not obligated to, do so at the Hirer’s expense.
- Notwithstanding any other provision of this Agreement, the Hirer will not be required to pay any tax, fee or charge if the Hirer is contesting the validity of same in the manner prescribed by the legislation governing the imposition of same, or in the absence of a prescribed form, in a reasonable manner. However, the Hirer will indemnify and reimburse the Owner for damages and expenses incurred by the Owner arising from or related to the Hirer’s failure to pay any tax, fee or charge, regardless of whether the Hirer is contesting the validity of the same or not.
- If the Hirer fails to pay any and all taxes, fees, and charges mentioned in this Agreement and the Owner, on behalf of the Hirer, pays the same, the Hirer will reimburse the Owner for the cost upon notification from the Owner of the amount.
INDEMNITY
The Hirer will indemnify and hold harmless the Owner against any and all claims, actions, suits, proceedings, costs, expenses, damages and liabilities, including attorney’s fees and costs, arising out of or related to the Hirers use of the Equipment.
LOSS, DAMAGE OR BREAKDOWN OF EQUIPMENT
- The Hirer will be responsible for any loss or damage to the equipment irrespective of how the loss or damage occurred (normal wear and tear excepted) during the Hire Period.
- If there is a breakdown or failure of the Equipment, then the Hirer must not attempt to repair the Equipment.
INSURANCE
The equipment owner will maintain current insurance policies in respect of the Equipment to it’s full insurable value
LIABILITY
The Hirer will assume all risks and liabilities for and in respect of the Equipment and for all injuries to or deaths of persons and any damage to property howsoever arising from the Hirer’s possession, use, maintenance, repair or storage of the Equipment.
DISCLAIMER
To the extent permitted by law the Owner disclaims all liability for and does not give any warranties to the Hirer as to the condition of the Equipment.
TITLE
- The Hirer acknowledges that the Owner retains title to the Equipment and that the Hirer has rights to use the Equipment as a mere bailee only. The Hirer does not have any right to pledge the Owner’s credit in connection to the Equipment and agrees not to do so.
- The Hirer agrees not to agree, offer or purport to sell, assign, sub-let, lend, pledge, mortgage let or hire or otherwise part with or attempt to part with personal possession or otherwise not to deal with the Equipment and not to conceal or alter the Equipment or make any addition alteration to, or repair of, the Equipment.
REPOSSESSION
- The Owner may retake possession of the Equipment if the Hirer breaches any provision of this Agreement, notwithstanding anything else contained in this Agreement.
- If repossession occurs, the Owner will only charge the Hire Fee up to and including the time of repossession.
COMPLETION OF THE HIRE PERIOD
The Hire Period is completed when the Equipment has been returned to the owner:
- In the same condition as when it was hired; and
- On or by the date and time outlined in the order.
DEFAULT
The occurrence of any one or more of the following events will constitute an event of default (“Event of Default”) under this Agreement:
- The Hirer fails to pay any amount provided for in this order when such amount is due or otherwise breaches the Hirer’s obligations under this Agreement.
- The Hirer becomes insolvent or makes an assignment of rights or property for the benefit of creditors or files for or has bankruptcy proceeding instituted against it under the bankruptcy law of Australia or another competent jurisdiction.
- A writ of attachment or execution is levied on the Equipment and is not released or satisfied within 10 days.
REMEDIES
On the occurrence of an Event of Default, the Owner will be entitled to pursue any one or more of the following remedies (“Remedies”):
- Declare the entire amount of the Rent for the Term immediately due and payable without notice or demand to the Hirer.
- Commence legal proceedings to recover the Hire Fee and other obligations accrued before and after the Event of Default.
- Take possession of the Equipment, without demand or notice, wherever same may be located, without any court order or other process of law. The Hirer waives any and all damage occasioned by such a taking of possession.
- Terminate this Agreement immediately upon written notice to the Hirer.
- Pursue any other remedy available in law or equity.
NON-MERGER
The covenants, agreements and obligations contained in the Agreement will not merge or terminate upon the termination of the Agreement and to the extent that they have not been fulfilled or satisfied or are continuing obligations they will remain in force and effect.
SEVERANCE
If any provision of this agreement is wholly or partly invalid, unenforceable, illegal, void or voidable, this Agreement must be construed as if that provision or part of a provision had been severed from this Agreement and the parties remain bound by all of the provisions and part provisions remaining after severance.
GOVERNING LAW
This Agreement will be construed in accordance with and governed by the laws of Victoria. Each party submits to the non-exclusive jurisdiction of the courts of Victoria there in connection with matters concerning this Agreement.
INTERPRETATION
In this Agreement, unless the context otherwise requires:
- A reference to the singular includes the plural and vice versa;
- A reference to any party to this Agreement includes the party’s executors, administrators, successors or permitted assigns, and where applicable, its servants and agents;
- A reference to an individual will include corporations and vice versa; and
- If a word or expression is defined, its other grammatical forms have a corresponding meaning.
- Headings are for convenience only and do not affect interpretation.
NEED HELP?
Contact us for questions related to refunds, returns and our terms and conditions.